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***Important – Any contact, beneficiary or dependent updates you may have sent to TEIBAS are normally updated within two business days of being received. However, due to our system modernization project you may experience a delay seeing those updates on myteibas.com. Myteibas.com is currently being updated on a weekly basis. ***

TEIBAS Contact Information

Questions? We’re here to help! Email or call us.

  • Hours of Operation:

    7:30 a.m. to 4:30 p.m. (Eastern Time) Monday to Friday
  • Main Telephone:

    416-637-6789
  • Toll-Free (Canada & U.S.):

    1-800-267-0602
  • Fax:

    416-637-6790
  • Address:

    110 Sheppard Avenue East, Suite 705,
    Toronto, Ontario M2N 6Y8

    Directions: 110 Sheppard Avenue East is located off Kenneth Avenue, two blocks east of Yonge

    Parking: The closest parking lot is behind 110 Sheppard Ave East

    Public Transit: TEIBAS is two blocks east from Sheppard Station