Teladoc Health Canada is a confidential service offered to you and your eligible dependants through your IBEW Local 353 benefit plan. As part of your coverage, you have access to a wide range of medical services, including: second medical opinions, mental health navigation, help finding physicians or specialists, and answers to general medical questions, along with helpful resources. Your plan includes extended family benefits! Teladoc services are available for you and your spouse, dependants, parents and parents-in-law. Get started at https://www.teladoc.ca/canadalife/ or call 1-877-419-2378.
Learn more about supporting your health journey with practical insights into common health risks and how Teladoc Health Canada’s services can help you take proactive steps to stay well. Read more below and read these helpful guides:
Women’s Health in Virtual Care – EN
Men’s Health in Virtual Care Guide – EN
Expert Medical Opinion
Get guidance and support from internationally recognized experts across more than 450 medical specialties. Whether you’re seeking a deeper understanding of your diagnosis, exploring treatment options, or looking for a second opinion, their specialists can provide clear, expert insight to help you make confident decisions about your health care.
Watch a short video on the Expert Medical Opinion service here: https://vimeo.com/913521213/9bd917d2c9.
Find a Doctor
Convenient access to general physicians, specialists, and facilities across Canada. Get help with locating a specialist within your preferred travel radius who meets your specific requirements. Learn more by watching this video: https://vimeo.com/913523100/6c59f3d4a5.
Care Finder
Get help with locating specialists outside of Canada by accessing the Teladoc Health global database of expert physicians in more than 450 specialties and sub-specialties. When you seek assistance in finding a doctor, specialist, or facility outside of Canada, we search our full database of more than 50,000 experts. Please note, your benefit plan does not pay for specialist services.
Personal Health Navigator
When you’re feeling uncertain about a health concern or unsure where to turn, Teladoc Health Canada can help you navigate the healthcare system with personalized support. A dedicated care navigator will connect you with resources tailored to your needs, whether you’re looking for care options for an aging parent, preparing for a doctor’s visit, or locating allied health professionals. Learn more about the Personal Health Navigator here: https://vimeo.com/913515829/003faa12fa.
Ask the Expert
Get personalized answers to your health concerns, from recent diagnoses to treatment plans, medications, and more, through Teladoc Health Canada’s Ask the Expert service. Instead of spending time searching online, connect directly with leading medical experts who can provide clear, reliable guidance to help you feel confident and informed.
Mental Health Navigator
Mental Health Navigator is a confidential and compassionate service designed to help you better understand your mental health and access appropriate care. Whether you’re experiencing stress, anxiety, depression, or another concern, this service can support you if you’re unsure about a diagnosis, haven’t seen improvement with current treatment, or need help navigating the mental health system and planning your next steps. Watch the Mental Health Navigator video here: https://vimeo.com/917319863/8c91ad1b87.
Navigating Diabetes
Did you know that 1 in 3 Canadians are living with diabetes or prediabetes? While anyone can develop diabetes, managing it effectively is key to long-term health. Diabetes occurs when the body either doesn’t produce enough insulin or can’t use it properly, leading to elevated blood sugar levels. Fortunately, lifestyle factors like nutrition, exercise, and weight management can play a major role in prevention and control.
Teladoc Health Canada offers expert support to help you better understand your diagnosis and explore treatment options for both type 1 and type 2 diabetes. Through this confidential service, you can access:
- Leading endocrinologists to review your case,
- Answers to questions about surgery, treatment and medication options,
- Recommendation for treatment by a specialist in or outside of Canada, and
- Personalized Weight Management programs and coaching.
Get started at https://www.teladoc.ca/canadalife/ or call 1-877-419-2378.
Questions? We’re here to help! You can email us at members@teibas.com or call us at 416-637-6789 (toll-free 1-800-267-0602) for assistance during our regular office hours (Monday to Friday 7:30 a.m. – 4:30 p.m.).